The outdoor tub offers stunning views. Rooms are spacious and comfortable. The onsen is clean and well-maintained. Staff provide excellent service. It's a nice spot for relaxation. 🛁.

We thoroughly enjoyed incredible breakfasts!

the staff were accommodating, beautiful location in the middle of jackson.

Strongly recommend this hotel, thoroughly enjoyed our stay here. It's beautifully decorated and exceptional property with stunning location in the middle of jackson. Exceptional service and the food is outstanding.

I recently stayed for two nights with my family, hoping to enjoy a scenic getaway. the location next to the world heritage forest was stunning, and having a car made exploring easy. Our room featured a private onsen hot tub with breathtaking river views, which was the highlight of our stay. the generous breakfast, friendly staff, complimentary drinks in the lobby, and fascinating collection of traditional festival figures added charm to the experience.

I do recommend this hotel.

Great value for the price!

The room had amazing views, the staff was super friendly, and the private Onsen was a real treat. Cons: the breakfast offerings could use more variety.

We requested to change to a non-smoking room and were thrilled with the breathtaking scenery from our new room. The onsen was clean and wonderful, and the food was simply amazing. I highly recommend this hotel.

Exceptional hotel with very nice and courteous staff. Stunning and a particularly good location, right by the gardens, river, and public areas. - A wide array of options, delicious food.

I had a wonderful stay at this hotel. The location was serene and quiet, and I was able to enjoy the beautiful view of the river and mountains from my room. The hotel facilities were top-notch, especially the baths which included an outdoor pool. The multi-course dinner and breakfast buffet were delicious with fresh ingredients. The staff were very helpful and courteous, and language was not a significant barrier for communication.

Nothing I didn't like to be fair.

The location was excellent, offering a beautiful view of the surrounding valley. The staff were incredibly helpful and welcoming, making us feel right at home. The room was spacious and well-equipped with modern amenities. The onsen baths were a highlight, providing a relaxing and rejuvenating experience. We also enjoyed the delicious breakfast and dinner options that were included in the cost. this place exceeded our expectations and provided us with an unforgettable experience.

Highly recommend this place to anyone looking for a luxurious and comfortable stay.

The traditional Japanese style rooms were spacious, well-equipped and offered spectacular views of the surrounding mountains. The staff were extremely friendly and helpful, and the food was exceptional. We particularly enjoyed the local cuisine and the lavish new year's dinner. the hotel is conveniently located near a variety of interesting tourist attractions and picturesque nature trails.

The wifi connection in the rooms was quite slow and unreliable at times. some of the common areas had a lingering smell of cigarette smoke that was quite unpleasant.

Our xmas stay had many great aspects, including breathtaking views of the river and valley, and excellent breakfast and dinner spreads. the staff was very friendly and helpful. We especially enjoyed the private open-air bath on the balcony and the beautiful landscaping.

Lovely location, gorgeous decor, superb baths , excellent food , helpful and courteous staff.

Nothing that I didn't like.

The hotel is located in a peaceful area, which is perfect for those who want to relax away from the hustle and bustle of the city. The rooms are decorated with beautiful traditional art, making the atmosphere of the hotel well thought out, according to the reviews. The breakfast served at the hotel is said to be delicious with a wide variety of food options. Visitors just loved the private onsen in the room, with an amazing view this is the perfect way to end the evening.

One of the staff members had a mix up with the names and assigned the wrong room, which created confusion.